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Payments & Billing

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    Billing Questions

    Or call 423-578-1802

  • Mailing Address

    Holston Medical Group
    PO Box 9
    Kingsport, TN 37662

Contact
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    1-877-HMG-1213

    If you’re looking for a new primary care provider, one of our patient coordinators can help.

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    423-578-1514

    Monday - Friday, 8am - 5pm

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    423-857-2000

    Monday - Friday, 8am - 5pm

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  • Are you a physician or mid-level provider?

    Please contact Christi Keller at christi.keller@myhmg.com.

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  • Find a Doctor
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    Primary Care

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    Service Centers

    • Endoscopy Center
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    Specialties

    • Orthopedics
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HMG Pediatric FAQs

  • How many locations do you have?

    We have 3 locations:

    Bristol Pediatric Associates
    320 Steeles Road
    Bristol, TN 37620

    HMG Pediatrics at Medical Plaza
    105 W. Stone Drive, #2A
    Kingsport, TN, 37660

    HMG Primary Care & Pediatrics at Sapling Grove
    240 Medical Park Blvd #3600
    Bristol, TN 37620

  • Do you have after hours care?

    In Kingsport, the HMG Pediatric After Hours Clinic is open:

    Mon – Fri: 5:30pm -7:30pm
    Sat – Sun: 9am – 1pm

    The HMG Pediatric After Hours Clinic is only available to HMG patients.

  • Am I able to speak to a provider after hours?

    In Kingsport, we have our HMG Pediatric After Hours Clinic, available to HMG patients only. Otherwise, we offer an answering service available 24/7, 365 days a year.

    The HMG After Hours Clinic is open:
    Mon – Fri: 5:30pm -7:30pm
    Sat – Sun: 9am – 1pm

  • Do you have “same day” appointments?

    Yes, if you need an appointment for a sick child, simply call the office and we will work you into the provider schedule.

  • Do we have to see the same provider all the time?

    No, you may see whomever you prefer to see or who happens to be available for you.

  • What if my provider is unavailable or if I want to see someone else?

    You may request to see a different provider and we will do our best to accommodate you.

  • How often does my child need to be seen for check-ups?

    We follow the AAP guidelines for well child care.

  • Do you have a triage nurse?

    Yes, she is available for medication refills and is available to answer your questions. Simply call the office and ask.

  • Do you accept my insurance?

    HMG accepts and files most insurance plans. At this time we do not accept, Aetna Better Health of Virginia, Kentucky Medicaid and Amerigroup TennCare.

  • Are you taking new patients?

    We are currently accepting any newborns and we can accept commercial payer insurance. We are not at this time accepting any new VA Medicaid or TennCare patients other than newborns.

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