1. Receive Your Check In Link
Eligible patients may receive a text or email before their appointment with instructions to complete Express Check In online.
Express Check In
2. Complete Forms at Home
Review your information, complete forms, update insurance details, and sign documents securely from your phone or computer.
3. Save Time at Arrival
Once you arrive, your check in process may be faster and easier with fewer forms to complete in the office.
Frequently Asked Questions
What’s Express Check In?
Express Check In allows patients to complete registration forms before arriving for an appointment.
Completing forms ahead of time can reduce the amount of time spent checking in at the office.
What if I don’t have a smartphone or computer?
Patients can still complete registration in the office using a kiosk or with assistance from the front desk team.
Is my information secure?
Yes. Express Check In uses HIPAA-compliant technology with encrypted data to help protect your personal health information.
Do I have to use Express Check In?
No. Patients may still check in with the front desk team if preferred.
Will I need to enter the same information every visit?
Some information may only need to be completed once or updated annually, while certain forms may be required at each visit.
What if I have questions about my balance or payment?
The front desk team can help review balances, co-pays, or payment questions during your visit.
Locations Offering Express Check In
The following Holston Medical Group locations currently offer Express Check In.