Thank you for your purchase at Holston Medical Group. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Standard Ground 7-14 business days Free


Shipment to P.O. boxes or APO/FPO addresses

Currently, Holston Medical Group does not ship to U.S. Territories, APO/FPO, Canada or other international addresses.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

The HMG Healthy Heart Gift Card is not returnable after purchase. All sales are final. HMG does not offer refunds, credits or exchanges for the HMG Healthy Heart Gift Card.