Holston Medical Group provides convenient, high-quality care at an affordable cost for you and your entire family.

Having a health partner for life you can trust means you have peace of mind, and preferred access to over a dozen medical specialties and outpatient centers, all within the HMG Family of Care.

Convenient care for you and those you love.

Patients First

HMG is owned and led by physicians who took an oath to put the patient's interests above all other

Coordinated Care

HMG providers have shared access to your medical records, making your care more coordinated and efficient

High Quality Care

Receive high quality care at an affordable price for you and your family

Instant Access

24/7, 365 days a year access to your medical records

Secure Messaging

Convenient and secure messaging with your care team

FollowMyHealth

Request medication refills, view lab results, and review office visit notes online

Online Bill Pay

Conveniently pay your bills anytime with our online bill pay

After Hours Access

Access to an on-call provider after hours and on weekends

Convenient Hours

Extended hours and walk-in access at our urgent care locations

Preferred Access

Preferred access to over a dozen medical specialties and outpatient services

General Q&A

  • What is a primary care provider?

    A primary care provider is someone who can partner with you to address your health concerns and help keep you well through preventative care and screenings. They are the provider you rely on to help you coordinate your care through all the stages of your life.

    Different types of primary care providers include:

    • Family Medicine: a provider who cares for your whole family from newborns to elderly, of any age and gender.
    • Internal Medicine: a provider who provides primary care to adults.
    • Pediatrics: a provider who cares for infants, children, and adolescents.
    • Obstetrics and Gynecology: a provider who cares for a woman’s reproductive and gynecological health.
    • Geriatrics: a provider who specializes in health and wellness of older adults, typically age 65 and older.

    Thankfully, HMG has all of these primary care options available to you! Schedule your appointment today by calling 1-877-464-1213 or search for a provider near you.

  • I just go to the Urgent Care when I need something. Why do I need a primary care provider?

    While walk-in clinics can provide quick care for those minor, acute needs, having a provider who knows you and knows your health history is very important for continuity of care. Studies have shown that people with a primary care provider were more likely to receive high-quality care.

    But don’t worry, HMG still provides you with the convenience you’re looking for with access to over 14 primary care locations across seven counties, including urgent care locations, telehealth visits, extended hours, and walk-in availability. Did we also mention you can securely communicate with your provider online, anytime, anywhere?

    Schedule your appointment today by calling 1-877-464-1213 or search for a provider near you.

  • I am busy and have little time to take care of my own health. How can HMG help me prioritize my own health?

    Life can be….a lot sometimes! We all get busy and overwhelmed, making it’s easy to forget to take care of our own health. That’s why we work hard to alleviate that stress and listen to your needs, giving you the extra support you need to manage it all like a pro!

    Our team of providers and support staff work to provide additional resources to make your life easier. The FollowMyHealth® patient portal can help you keep track of all of your appointments, medication refills, and even help provide you with convenient, secure communication directly with your care team anytime, anywhere. We will also reach out to you with reminders for things like your annual wellness visit, when it’s time to schedule your mammogram, or just to check in to see how you’re doing. Because that’s what it means to be a health partner for life!

    Managing care for a family? Our patient portal also provides “proxy access” to help you manage their care with the same level of convenience! All from the palm of your hand or the click of a mouse! Because that’s what it means to be a health partner for life. We’re here through it all.

    Schedule your appointment today by calling 1-877-464-1213 or search for a provider near you.

  • I am a caregiver. What does HMG provide that helps me mange care for my loved one?

    As a caregiver, we understand that it can be difficult to navigate both your own healthcare as well as the care for someone you love. HMG provides additional support for you, giving you convenient tools like the FollowMyHealth® patient portal to help you manage appointments, medications, keep health journals for in between appointments, and to communicate securely with your loved one’s care team, saving you precious time and giving you peace of mind.

    Additionally, HMG has a team of Care Coordinators that can help make sure your loved one is receiving access to resources that can help them live a happier, healthier life while also helping make your job as caregiver just a little easier. Because that’s what it means to be a health partner for life. We’re here through it all.

    Schedule your appointment today by calling 1-877-464-1213 or search for a provider near you.

  • I have multiple chronic conditions and it’s been hard to find a provider that can help me manage it all. Can HMG help me?

    At HMG, we specialize in helping complex patients who may struggle with multiple chronic conditions. Our primary care team has consistently achieved high quality scores, and is nationally recognized for our management of complex patients. HMG has specific programs in place to help you take control of your health and support you on your journey to living a healthy, happy life.

    Thanks to the availability of our Electronic Medical Record system, your medical records are available to every HMG provider who plays a part in caring for you. Our Care Coordination team is also available to assist you with everything from filling your prescriptions to making sure you have transportation to an appointment. Because that’s what it means to be a health partner for life. We’re here through it all.

    Schedule your appointment today by calling 1-877-464-1213 or search for a provider near you.

  • How can I search for a provider that’s accepting new patients?

    It’s easy! Just click here to start your search for a trusted health partner for life! To schedule an appointment, call 1-877-464-1213.

  • How do I find an office close to me?

    It’s easy! Just click here to start your search for a trusted health partner for life! You can add your current address and search by proximity. To schedule an appointment, call 1-877-464-1213.

  • Can I communicate with my doctor and my care team online?

    Yes! Thanks to the availability of the FollowMyHealth® patient portal, all HMG patients have the ability to securely communicate electronically with their provider and care team. It’s confidential, secure, and convenient, saving you time waiting on hold and available to you anytime, anywhere.

    With the FollowMyHealth patient portal, you can also request appointments, medication refills, view your lab results, medications, immunizations, allergies, office visit summaries, and keep your own health journal. We believe that engagement in your health is critical to achieving a happy, healthy life and we want you to have the tools you need to achieve this.

  • What do I do if I need care after-hours?

    Thankfully, at HMG, we have a provider on-call available to you for after-hours emergencies who can help give you the guidance and support you need. We also offer two Urgent Care centers available to HMG patients. Our Pediatric offices in Kingsport and Bristol also offer extended hours and weekend availability.

  • Does HMG offer high-quality, lower cost diagnostics?

    Yes. At HMG, we understand the importance of advanced diagnostic imaging to make an accurate diagnosis. That’s why we’ve invested in three convenient Outpatient Diagnostic Centers that can save you up to 35% over hospital-owned diagnostic centers.

  • Does HMG offer high-quality, lower cost surgical options?

    Yes. At HMG, we understand the importance of high-quality, lower cost surgical options . With over a dozen medical specialties and services, HMG is proud to offer two outpatient surgery centers: Renaissance Surgery Center and MeadowView Surgery Center. These state-of-the-art centers provide you with the best surgical care at a fraction of the cost of in-patient surgery centers.

    In addition, HMG also offers an outpatient endoscopy center for endoscopies and colonoscopies as well as a dialysis center, providing convenient options for our patients and the community.