Voted #1 Pediatrics in Bristol
At HMG Pediatrics, our goal is to provide the highest level of care for our patients in the Bristol area. We focus on child wellness for newborns, infants, children and adolescents through 21 years of age.
Located in Bristol at the Sapling Grove Professional Building, our pediatricians are known as the best in town! Our pediatric doctors and staff enjoy getting to know all of our patients and making them feel special with each appointment.
Our goal is to provide comprehensive medical care for your child, including well-child checks, chronic medical care and acute care in both the outpatient and inpatient settings, and specialized care. We partner with you and your child to provide individualized care that meets your specific needs.
With a mission to provide quality medical care that exceeds patient expectations, our pediatricians and staff go the extra mile to make your visit as pleasant as possible. Further, our staff and our pediatricians understand your time is valuable and we make every effort to provide you with convenient access to your child’s medical records through our online patient portal, myHMG.
myHMG provides you with online access to your child’s immunizations, lab results and medical records. Further, myHMG provides you secure messaging with your child’s pediatrician so you can ask questions, request appointments and medication refills right at the click of a mouse!
We welcome you to our practice and look forward to partnering with you on the road to better health.
Dr. Rick Whiles
HMG recognizes that children often have special pediatric needs. For this reason, our providers bring with them diversified areas of pediatric subspecialties and pediatric special interests, ranging from adolescent medicine to pediatric gastroenterology.
Scheduling well-child exams several months in advance will allow you to see your provider of choice. Because we must allow room for same-day sick appointments within each day’s schedule, we must limit the number of well-child exams scheduled on any given day.
Pediatric Hospital Team
In the event your child’s care involves a hospital stay, you can be confident of the 24 hour, around-the-clock, care they will receive. HMG is one of the few pediatric providers in the Southeast that provides a pediatric hospital team. Learn more about the pediatric hospital team.
Your Comfort in Mind
We strive to make your visit with us enjoyable. That’s why we are pleased to provide separate well- and sick-child waiting areas. We thank you for our cooperation in helping us foster an environment of concern for those we are privileged to serve.
Same-Day Sick Exams
When your child is ill, we will do our best to accommodate you with an appointment. If we are not available by phone, at any time, you may leave a message for our triage nurse. Your call will be returned in the order in which it was received. Please note that HMG does not recommend dispensing antibiotics without being seen by a provider.
If you have a question or concern that must be addressed during the night, please contact the office of your pediatric provider. There, you will be given instructions as to how to contact the provider on-call. While we are pleased to offer “on call” services, please reserve questions regarding feedings and medication doses for the daytime hours. As always, in the event of a life-threatening situation, please call 911 immediately and not the provider on call.
Keeping Your Appointments
In trying to provide for the care of children who need same-day sick appointments, we ask that you notify the office if you are unable to keep a scheduled appointment. Please know that 24 hours of advance notice is greatly appreciated. Your advance notification may enable us to provide care for a child who is ill.
Electronic Health Records
Pediatric patients of Holston Medical Group receive the added benefit of electronic health records. Unlike paper charts that are restricted to a single physician office, electronic health records can be accessed from any HMG pediatric location, including our HMG Urgent Care locations. Learn more about EMR utilization.
Preparing for the arrival of your little one often includes choosing your pediatric provider team. At HMG Pediatrics, we’re pleased to provide you and your growing family a glimpse of our facilities, services and practices by offering private prenatal tours. Please contact the HMG Pediatrics location of your choice and ask to speak with the office manager should you be interested in arranging a tour.